NHMA is dedicated to great customer service and we are proving it one client at a time. We gauge our success on our clients' satisfaction. In our quest to constantly improve our services, and the way we provide them, we request our members provide us with feedback once their relocation is complete. It's this critical feedback that allows us to make improvements to existing services, enhance our relocation policies and procedures, and truly understand what our members' needs and expectations are.
NHMA is dedicated to your complete satisfaction, don’t just take our word for it, see what others are saying.
Tuesday, January 22, 2008
Carroll Alexander
San Antonio, Texas 78217
I just wanted to take a moment this morning in the midst of boxes and changes to thank you for the referral to Eric at NHMA (No Hassle Moving Assistance). He called right away after the information was given to me and went through his checklist about what I might need with my move from Austin to San Antonio.
My greatest need was to find a mover to get my household to San Antonio in good shape at a reasonable price. Westlake Movers was the suggestion from NHMA and they contacted me, making an appointment to see what I needed and give me an estimate. Because I felt I was short on time and trusted the NHMA referral, I contracted with Westlake right away. That was the right decision.
It eased my mind that with so many movers in the area I chose one that NHMA trusted to do good work at reasonable rates. They did not let me down! I was moved out of Austin and down to San Antonio in one day with Westlake movers doing a superb job getting my things into a two story place with skill and much hard work on their part.
NHMA put me in touch with these hard workers. Eric called regularly to check on my contacts. Even though I did not need all of the services offered, movers are the most vital part of this kind of change. There are so many players these days and I can’t express how important it was to make contact with someone endorsed by NHMA.
Thank you, Mark, for this referral. I know from the questionnaire that NHMA could have handled any problem connected with selling my home and making this move. I have made many moves before and appreciate the support and very excellent referral service and offer to assist from NHMA. Thanks to everyone.
Respectfully,
Carroll Alexander